Gigabit Tech Studio are committed to ensuring the security and protection of personal information that we process and to provide. Adhering to this privacy statement we have setup guidelines that primarily define practices that are intended to collect/share/process personal information. This privacy statement hence is intended to inform you of the ways we use the personal information that you choose to provide us, through our website.
What is personal information?
Like all businesses, we collect, use, and disclose personal information in order to serve our clients. For our clients, the primary purpose for collecting personal information is to provide brand identity management and business growing services to our clients.
Gigabit Tech Studio may use external consultants and agencies that may, in the course of their duties, have limited access to personal information we hold. We may also collect personal information in order to market our services to our clients, or so that our associates may market their services to our clients, which may be of interest to our clients. We have their assurance that they follow appropriate privacy principles. It would be rare for us to collect, use, or disclose any personal information without the client’s express consent, but this might occur in a case of urgency or if required by law.
Protecting personal information
We understand the importance of protecting personal information. For that reason, we have taken the following steps:
- Paper information is either under supervision or secured in a locked or restricted area.
- Passwords are used on computers.
- Paper information is transmitted through sealed, addressed envelopes by reputable companies.
Access to personal information
With some exceptions, you have the right to see what personal information we hold about you. We reserve the right to charge a nominal fee for such requests. If there is a problem, we may ask you to put your request in writing. If we cannot give you access, we will make every effort to tell you within 30 days and tell you the reason, as best we can, as to why we cannot give you access.
Retention and destruction of personal information
We need to retain personal information for some time to ensure that we can answer any questions you might have about the services provided and for our own accountability to external regulatory bodies (i.e. tax purposes). We keep our client files and information for several years after the last contact. Our client and contact directories are much more difficult to systematically destroy, so we remove such information when we can if it does not appear that we will be contacting you again. However, if you ask, we will remove such contact information immediately. We destroy paper files containing personal information by shredding or by incineration. We destroy electronic information by deleting it.